When launching Application/Desktop using HTML5 receiver/workspace app, new tab to launch the app opens with 'Starting AppName' and then disappears in a few seconds. Looking at the VDA we could see events inside System event viewer Source 'TDICA' 'ICA transport driver connection closed'. As opposed to existing as a separate process, Citrix Workspace App for HTML5 operates within the frame and process space of the browser itself. As such the browser has the ability to enforce certain security parameters.
Type Definitions¶
connectionParams¶
Configuration options to create the session.
Type¶
- Object
Properties:¶
| Name | Type | Description | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
connectionParams | Object | Properties
|
Example¶
Listener to handle the events.
Parameters¶
| Name | Type | Description |
|---|---|---|
event | Object | Object as appropriate to the eventType registered. |
Properties¶
| Name | Type | Description |
|---|---|---|
event.id | String | Id of the session object. |
event.type | String | Event Type triggered. |
event.data | Object | Data as appropriate to the event triggered. - onConnection - onConnectionClosed - onURLRedirection - onError - onResize |
onSessionCreated(sessionObject)¶
Callback having the session object created.
Parameters¶
| Name | Type | Description |
|---|---|---|
sessionObject | Session | Session object to interact with the session like register and handle events, start and disconnect. |
Example¶
Receiver for Chrome Client logs
Receiver for Chrome Console logs
Receiver for HTML5 Client logs
Receiver for HTML5 Console logs
Instructions
Instructions to collect Receiver for Chrome Client logs
Complete the following steps to collect Receiver for Chrome client logs:
Click on “Settings” button at the right bottom corner of the Receiver logon screen.
Click “Start Logging” button to enable logging from the “Account” dialog.
Notice, the button changes to “Stop Logging”. This indicates logging is enabled.Close the “Account” dialog.
Launch your XenDesktop/XenApp session on which the problem is reproducible.
Continue to work on the session to reproduce the issue.Once the problem is reproduced, close the session.
Click the “Settings” button again to open the “Account” dialog.
The “Account” dialog shows the list of log files captured.
Moving the mouse on top of the file shows small arrow at the right
Click on the button to download and save the file.
Save all the log files listed under “Log Files” and share it with the administrator or Citrix support engineer.
Click on “Stop Logging”
Note: In case of Kiosk mode, files can be saved to a “USB removable device”.
Instructions to collect Receiver for Chrome console logs
Citrix Html5 Video
Complete the following steps to collect Receiver for Chrome console logs:
Open “chrome://inspect” page in chrome browser.
Go to Apps tab.
Click on “inspect” on all windows related to Citrix receiver : SessionWindow.html, Main.html (and its child nodes).
Click on “console” in opened developer tool.
Save the log via right click “save as” option to a file.
Instructions to collect Receiver for HTML5 client logs
2. For Citrix Workspace app HTML5 versions 1908 and later, open a new tab and navigate to siteurl/Clients/HTML5Client/src/SessionWindow.html#engineType=log, where siteurl is the URL of the Receiver for Web site (http://server.domain/Citrix/StoreWeb).
For Citrix Workspace app HTML5 versions 1907 and earlier, open a new tab and navigate to siteurl/Clients/HTML5Client/src/ViewLog.html, where site url is the URL of the Citrix Receiver for Web site (http://server.domain/Citrix/StoreWeb).
3. On the logging page, click Start Logging
4. On the Receiver for Web site, access a desktop or application using Receiver for HTML5
5. The log file generated for the Receiver for HTML5 session is shown on the logging page. You can also download the log file for further analysis.
Notes
- Logging will be enabled for subsequent session launches, and not for the current active session (if any)
- For Receiver for HTML5 version 2.2 and above a tool bar menu “Logging” has been added to enable and view the logs for Receiver for HTML5
Instructions to collect Receiver for HTML5 console logs
- Open Developer tools on the browser tab where session is running. For example, on chrome browser Developer tools can be found under “More Tools” option.
- Click on “console” in opened developer tool.
- Save the log via right click “save as” or by copying text.
For USB redirection related issues:
Workspace for Chrome (formerly known as Receiver for Chrome)
1. Before collecting the Workspace for Chrome (formerly known as Receiver for Chrome) logs, Please enable moreLogs for USB by adding the moreLogs configuration key in chromeAppPreferences in web.config file on the storefront.- chromeAppPreferences ='{'moreLogs':{'usb':true}}'
Workspace for HTML5 (formerly known as Receiver for HTML5)
1. Before collecting the Workspace for HTML5 (formerly known as Receiver for HTML5) logs, Please enable moreLogs for USB by adding the moreLogs configuration key in configuration.js file 'moreLogs':Citrix Workspace App For Html5 Download
{'usb': true
Citrix Workspace Html5 Error
}2. Please share the logs from chrome://device-log as well